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Author: Harish Kotadia Posted: April 26, 2013 370 views

Here’s a great data visualization on Big Data in retail industry. Also, a FT video on the subject:

The Retailer’s Guide to Big Data

Source: Monetate Marketing Infographics

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Author: Mark Fidelman Posted: April 26, 2013 514 views

imageMastering Twitter can be tricky and most organizations are playing defense. They are playing an intense game without rules, where new players can arrive on the scene at any time, and where one mistake can set the organization back for months. But those that have mastered Twitter are creating extraordinary opportunities for their organizations and they include such juggernauts as Walt Disney, ESPN, NBA, MTV and NASA.

These companies and the 25 others listed below understand the power of engagement. In order to find them, Nestivity (Twitter communities) asked InfiniGraph Co-founder Chase McMichael and Dr. Natalie Petouhoff to conduct the research, “The 30 day analysis is based on the InfiniGraph Engagement Analysis Platform, which compared the average number of re tweets (RT) per post from February 2nd to March 5th 2013, using proprietary algorithms for determining Twitter responses, content trend scores and clicks on links and other content,” McMichael told us.

But high engagement isn’t limited to the big companies.

Number 1 on the list @Notebook is owned by Branden Hampton of the Influential Media Group. Hampton serves as a sort of Zen master for brands that want high Twitter engagement. While most companies are struggling to create any sort of meaningful engagement on Twitter, Hampton has Twitter profiles that are outcompeting large brands with millions of customers. “Because we understand how to create engagement in our niche categories, we have a fitness page, that’s more engaged than Nike,” Hampton told me.

For me, in speaking to 10 of the top 25, I’ve concluded that in order to create and maintain high engagement is the ability to emotionally connect with your audience and to convey your industry’s message and not your own...  Read the article
Author: Cecil Dijoux
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Posted: April 23, 2013 587 views

I have been quite intrigued by the intersection of neurosciences and management / leadership lately. It all started on the Organizations Change Practitioners community on LinkedIn.

No disrespect for the other groups I’ve joined, but it probably is the one I find the most inspiring amongst the groups I’ve joined. Luc GaloppinBill Braun and Jennifer Frahm are making a fantastic job moderating it. Jen twitted this article about Neuroscience and Change Management that got my attention. A link leading to another, I’ve ended up discovering theSCARF model by David Rock and this has opened my eyes to the topic. I have also been reading and viewing other related materials. This article comes as some sorts of wrap-up of this research work.

I have been discussing about Social Business Vs Social Status lately, looking for solutions. Well, Social Neurosciences may just prove to bring the required tools to address this.

If you are interested in bringing conscious awareness to otherwise non conscious processes, then read further (be warned it’s a long one) …

NeuroLeadership in action

David Rock is the CEO of Results Coaching Intl, a consulting company based in Australia. He coined the term ‘NeuroLeadership’ and co-founded the NeuroLeadership Institute, a global initiative bringing neuroscientists and leadership experts together to... Read the article
Author: Brian Vellmure Posted: June 14, 2013 133 views
There’s the Social Media Summit and the the Social Business Summit, the Social TV Summit, , and the Social Good Summit, but I am not sure if any of these conferences have ever envisioned the Social Business Summit in the way that I will present to you below. In 1856, buzz grew as people first [...] Read the article
Author: Brian Vellmure Posted: June 06, 2013 210 views
Over the past several weeks, I’ve had the privilege to have hundreds of conversations with technology vendor executives, resellers and system integrators, consultants and companies of all sizes (enterprise, mid-sized, and SMBs) across a variety of industries; high tech, professional services, retail, manufacturing, financial services, biotech, etc. The common thread is that organizations ... Read the article
Author: Brian Vellmure Posted: May 30, 2013 203 views
This morning, Mary Meeker and Liang Wu of Kleiner Perkins Caufield & Byers released and presented the 2013 version of the always insightful Internet Trends report. Key takeaways: - China and India are far ahead in most added users to the internet over the past 5 years - China far in excess of USA internet [...] Read the article
Author: Brian Vellmure Posted: May 22, 2013 362 views
While I get to see and hear about hundreds of product announcements, this one is particularly interesting. The race to leverage computing power to synthesize incredibly huge amounts of disparate data in real time to meet the needs of customer demands is the next frontier of customer relations. Today at the IBM Smarter Commerce Global [...] Read the article
Author: Brian Vellmure Posted: May 15, 2013 344 views
Location, location, location. The concept immediately brings back to mind college marketing classes and textbooks; clear lessons from industrial age distribution models. The focus has slowly faded away, however, over the past couple of decades with the invention and growth of a digitally connected, flat economy in which we can buy anything… from anyone… from [...] Read the article
Author: Brian Vellmure Posted: May 11, 2013 270 views
Seth Godin does a phenomenal job of providing insights. Below is something he wrote that I wish I did, but I’ll be saving this and committing it to memory. In many ways, it’s marketing 101, but the clarity with which it’s presented is something every marketer can benefit from From Seth’s Blog: The best approach [...] Read the article
Author: Brian Vellmure Posted: May 01, 2013 502 views
I’ll never forget meeting some people in a remote village of Laos (Southeast Asia) a few years ago. The village had no electricity. Not only was it a journey across culture and geography, but a journey back in time. Our translator helped us to ask about how they lived. They told us how they farmed, [...] Read the article
Author: Esko Kilpi
Category:
Posted: April 21, 2013 729 views

A manager recently voiced his concerns: “Most employees prefer being told what to do. They are willing to accept being treated like children in exchange for reduced stress. They are also willing to obey authority in exchange for job security.” That is the way we have seen it: managers inspire, motivate and control employees who need to be inspired, motivated and controlled. These dynamics create the system of management and justify its continuation.

If we want to meet the challenges of the post-industrial world, this relationship needs to change. The workers changing their role are often seen as a matter of the extent to which the managers are willing to allow it and give up responsibility. In reality it is as much a matter of how much the workers are willing to grow their (management) capacity and take more and wider responsibility.

The dysfunctional relationship between managers and employees creates a self-fulfilling prophecy and a systemic failure in creative, knowledge-based work. What is tragic is that neither side normally understands the predictability of what is going on. The pattern is a mutually reinforcing self-destructive process that manifests itself as a steady decline in the authority of management and productivity of work.

A few researchers have started to dispute ...  Read the article

Image Credit Urbagram.net

Not too long ago, I was having a casual but meaningful digital conversation with a couple of gentlemen that I respect. They both have large networks, good street cred, and active digital profiles.

I asked the question: “Who are the top 3 people you respect in “the space”?

The response from one was thoughtful and...

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Learning is SocialOur educational system is broken. This isn’t breaking news, of course, but what strikes me is that, while being more and more aware of the deep changes at work in our life, and of the necessity for the corporate world to adapt to the growing hyper-connected nature of our world, most “social business” discussions circle around ways to enhance operational mechanisms, and tend to ignore the real infrastructure these are built from. Can we really talk about trust, collaboration, or leadership, without considering seriously the social and psychological mold which conditions so many of our behaviors: education?

From Socrates to Black Hussars

Far from all the hype surrounding social and collaborative enterprise technologies, social learning remains contained to a confidential arena. Putting side by side the words “social” and “education” (in the mundane sense of knowledge acquisition) in the context of the workplace means...

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