A couple of recent events and some commentary around them got me thinking about the current state of business, the pressure to change and how companies respond to the need to change. Change impacts people and organizations in many different ways, depending on how the person or organization is "wired". Some resistance is natural but sometimes, at least at the strategic level, companies have to face the fact that they must change to stay healthy. That applies to people too I guess, but that's altogether  a different subject.

If you've heard me speak on social business you probably...

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Businesses need to make smarter decisions, quicker. The smart business of the future will correlate and compute a mix of demographics, psychographics, web analytics, social analytics and business intelligence to create predictive scenarios that can be delivered in real time at the point of need; this will enable those with access to make better informed decisions that more accurately impact performance in a positive way. This creates vital brand differentiation in the market place and sustains real competitive advantage. ... Read the article

“Organizations are no longer built on force, but on trust” – Peter Drucker

“Technique and technology are important, but adding trust is the issue of the decade” – Tom Peters

“Mistrust doubles the cost of doing business” – Professor John Whitney, Columbia Business School

“As you go to work, your top responsibility should be to build trust” – Robert Eckert, CEO, Mattel

“Transcendant values like trust and integrity literally translate into revenue, profits and prosperity” – Patricia Aburdene, Author of Megatrends 2010

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The quotes above were pulled from the book...  Read the article

e been keeping tabs on the rise of social business in healthcare, McKinsey's 5th annual survey on the way organizations use social tools & technologies finds that they continue to seep into many organizations, transforming business processes and raising performance.

In fact, McKinsey reports 72% of 4,200 global execs said their companies now use social tools.  So with the rising level of adoption, it is no surprise Forrester Research predicts the Enterprise Social Software Market will become a $6.4 billion market in 2016.   Given the increased utilization and...

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Welcome to our Who’s Who list of companies that specialize in Social HR technology.

The list below has been collected from a couple of online sources as well as from our own research. The companies are listed in alphabetical order, but sortable by product solution. If you feel a company has been listed incorrectly or if you are a representative of the company and wish to modify your information, please contact us.

Solution categories:

• Employee Engagement – Employee surveys, opinions
• e-Learning – Learning management, talent development
• HCM Solution – Human capital management system... 

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The latest issue of the annual publication Media Trends + Strategy magazine kicks off with a feature article I wrote titled The Decade Ahead for Media. Here is the article:

The future of the media industry as a whole is extraordinarily bright. Alongside the extraordinary rise of social media and a connected world, in the last years we have learned the previously undiscovered depths of the intrinsic hunger humans have for media. As value creation in the global economy increasingly shifts to the flow of information and ideas, and every company can be considered a media organisation, those with the ...

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I find it interesting that when it comes to collaboration; oftentimes it still need to be sold as a line item.  I mean, doesn’t that seem a bit ridiculous that a company needs to have someone explain why they need something that can connect their employees together?

Some companies have some type of tool in place and... Read the article

I really did hesitate to write this post a) because I feel so repetitive b) it puts me at odds with so many people whose views I respect and c) because I do not want to sound likesomeone is wrong on the internet.

I decided to write it because I think in disparaging “the factory model”, “the industrial model” or “the engineering model”, there really is a danger of overlooking the abundant  insights into workplace social dynamics that have accumulated over decades.

Apprenticeships

I will start with a positive. My other half was searching through ...

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Many years ago, I was in a bookshop waiting to pay for something (a book, I suppose). The people ahead of me in the queue were asking the assistant to search for a book, and she was failing to do it “because the system is down”. Nothing particularly strange about that – I can usually guarantee that any time I contact a call centre I will get some sort of apology for the system being down, or running slowly.

But what was particularly memorable about the bookshop incident was the way the shop assistant assumed that the customer would accept this as a valid reason for...

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