Category: Consumerization

If you have been following my series, 10 Easy Steps to Social Business, so far then hopefully you’ve gained an understanding of:

  1. Embedding social techniques into your business processes with some examples (more to come).
  2. The need for customization of your social business solution.
  3. Things to think about when preparing a Social Business Governance Plan.

Many thanks for the kind feedback and comments I’ve received so far.  Steps 4 – 6 of the plan will be coming soon.  In the meantime let me keep you busy with my infographic which summarizes the first three steps:

Summary of the first three steps

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In my presentation at the media launch of ANZ’s Banking on Australia program, I spoke about new ways of making payments using biometrics.
An article in today’s Australian Financial Review reports:
“Biometric security” involves using fingerprints, voice records or eye scans to access secure systems instead of number-based passwords, which are much easier to steal or hack.
Speaking at an ANZ event in Melbourne on Thursday, futurist Ross Dawson said the “post-cash world” was coming to advanced economies.
“It’s inevitable we move to biometrics, things that measure who we are to uniquely identify us to enable easy payments,” he said.
“The US Department of Energy, for example, is using our thought waves to identify people. To think of something is obviously a great way to be able to pay for things.” ... Read the article

(Originally posted on Enterprise Strategies:

To help social business emerge from hype to mainstream adoption, it is important to demystify how social business improves people’s jobs. One area that social business can benefit across a wide range of areas inside of companies is the Communications Plan. Today, communications plans have wide application across many areas of business:

  • Projects
  • Programs
  • Change Management
  • Marketing
  • Organizational Change (re-orgs)
  • Crisis Communications
  • Product releases

What is a communications plan?

According to Hieran Publishing a communications plan contains the...

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Last week in San Francisco the world of everything cloud gathered for what, at least according to host, was the largest tech conference ever. Whether its true or not, it was very well attended, well planned and executed nicely. Dreamforce is always an energetic event and this year was no exception, with celebrity guests like Sir Richard Branson, who did a fireside chat with CEO Marc Benioff and former Secretary of State and retired Gen Colin Powell, entertainment like MC Hammer as part of the opening keynote and Red Hot Chili Peppers, and high profile Salesforce customers like... Read the article

I spent the first part of this week at VMworld, mostly catching up on two acquired products, SocialCast and Zimbra, as well as the Horizon product line. I continue to be impressed with the feature set and depth of the SocialCast product and I have to say that the strategy and direction for the product are really shaping up nicely (more on that in a minute). Along with the barrage of press releases from VMware this week, you may have noticed an announcement from IBM about another acquisition, Kenexa. Now IBM acquiring another application company has become pretty common over the past few years, but this acquisition, I think is interesting more for the implications of strategy than just from the additional assets added to the IBM solution portfolio.

Over the past few years I've focused quite a bit on some emerging technology that falls loosely into the category of social applications. We've gotten more... Read the article
Author: Ross Dawson Posted: July 13, 2012 754 views

One of the most important dynamics in almost all industries today is how value creation is increasingly shifting to be between organizations rather than within organizations.

Most notably, the nature of client-supplier relationships have dramatically shifted over the years.

This is not new. I have spent considerable time working with the institutional financial services sector, and seen major changes over the years. I recently recalled a White Paper I wrote years ago, How Collaborative Technologies are Transforming Financial Services, in the wake of a Collaboration in Financial Services conference I co-organized and chaired in New York.

Here is an excerpt from the White Paper...

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Author: Bill Ives Posted: June 14, 2012 2210 views

So here we are at Enterprise 2.0 in Boston. I will be reporting on it on this blog over the next few days. I recently found an interesting related study. Asreported in AdWeek, the current order of customer interaction methods starts with face-to-face, followed by websites, channel partners, call centers, traditional media, advisory groups and finally, social media. However, this order may flip in a few years. During this time, according to an IBM survey of 1,709 CEOS from 64 countries and 18 industries, social media will leap to the number-two spot while traditional media plunges to the bottom.

Saul Berman, a partner in IBM’s global business services organization is quoted as saying, “It’s all part of this move towards openness, both with your customers, with your employees, your business partners, and engaging them all together in what I call this redefinition of the organization—more broadly defined.” It is social business of... Read the article

For some time now, I’ve been trying to identify the thread that ties together all the different topics I write about here on AuthenticOrganizations. Other than the fact that they interest me, what is the underlying theme that links topics as different as:

After hashing it out with colleagues (thanks to to Cali, DebWhitney, and Anne) the link seems to be emerging.

All of these topics have to do with ‘building positive capacity’ in individuals, organizations, and economic networks. They all have to do with building a ‘boost’ into some part of the individual/organizational/community economy....  Read the article
Author: Michael Fauscette Posted: May 24, 2012 895 views

Tuesday's announcement from SAP ended months of discussion on who will buy cloud collaborative commerce vendor Ariba. As I've said a few times, most of the larger pure-play cloud vendors are getting a look by traditional large software application vendors, who need to quickly build out a cloud application portfolio. The offer, $4.3B, represents a significant premium of 106X trailing 12 month Ebitda, dwarfing the industry median for software acquisitions from 2002 to today of 16X. The price represents a 20% premium on Ariba's closing price on 5/21 but is considerably less than the 52% premium it paid for SuccessFactors last Fall.

Even though SAP executives have consistently derided Oracle ... Read the article
Author: Greg Lowe Posted: May 09, 2012 3540 views

Even though there is a growing amount of information on the web on enterprise social computing a concise guide for executives is needed to outline the benefits and challenges of deploying it to your business.

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