Category: Social Learning
Author: Harold Jarche
Posted: March 12, 2014 977 views

There is general consensus in this part of the world that the modern enterprise is a broken structure. Dissatisfaction with employment runs high, even at a time when it is difficult for many to find a full-time job. Just one, of many, examples is a 2013 Gallup Report that shows that 70 percent of workers are disengaged from their work.

The network era scares or confuses many people in positions of influence in large organizations. Having conversations about transparent processes and networked people actually working together to produce business value is like speaking a foreign language in most cases. Grant McCracken says that from the perspective of most corporations, the future looks like the enemy.

Most of all, we want a corporation that is porous in ways it was not before. We want it to cantilever out into the future. We want to make pieces of the future to happen inside the corporation. We want pieces of the corporation to happen out there in the future. In sum, we want the corporation and the future, once so completely separated from one another, to have a new reciprocity and transparency.

The industrial corporation is the wrong structure for...

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Author: Harold Jarche
Posted: February 25, 2014 679 views


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Our research indicates that, contrary to what one might assume, good analysis in the hands of managers who have good judgment won’t naturally yield good decisions.” – What Matters More in Decisions

Is it because they are assuming the problem is complicated …

Complicated, in which the relationship between cause and effect requires analysis or some other form of investigation and/or the application of expert knowledge, the approach is to Sense – Analyze – Respond and we can applygood practice.

… when in fact it is complex?...


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Author: Dan Pontefract Posted: February 08, 2014 783 views

logo-linkedinTo those that are beginning to utilize LinkedIn like Facebook, my apologies in advance, but I’ve been removing you from my network list.

To me, LinkedIn is a professional network / contact management arena and if you are using it to supply graphics of “what word do you see first” or “enter your email in the comment box and your direct contact list will grow by 100x”, well … you’ve lost the plot on the importance of what a business network is all about.




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Author: Dan Pontefract Posted: January 10, 2014 1394 views

If you’re located in parts of North America where it’s been too cold to even blink your eyes lately, you may not have seen the news.

Holacracy is the new black.


In a nutshell, Holacracy is an organizational structure — initially devised by self-described “recovering CEO” Brian Robertson of HolacracyOne — that purports to do the following:

Holacracy is a distributed authority system – a set of “rules of the game” that bake empowerment into the core of the organization. Unlike conventional top-down or progressive bottom-up approaches, it integrates the benefits of both without relying on parental heroic leaders. Everyone becomes a leader of their roles and a follower of others’, processing tensions with real authority and real responsibility, through dynamic governance and transparent operations.

In a nutshell? Holacracy is a way to operate without the classic ‘command and control’ dogma found in many of today’s organizations...

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Author: Mark Fidelman Posted: January 08, 2014 601 views

“The greatest form of philanthropy is an investment in an entrepreneur”

I first heard of Tiger 21 during a conversation with Miami Chapter Chair Charlie Garcia about the future of social networking and influence. This was no ordinary group, with an average net worth of $75 Million the 220 strong membership has the purchasing power of a small country.

So when I attended my first Tiger 21 meeting in Miami (there are 12 locations around North America), I was expecting a group of Gordon Geckos but instead met a bunch of good natured, fun, regular people – a mix you’d find in any social situation. And from what I observed, their unofficial motto seems to be: “Don’t confuse wealth with success. An inherited fortune is one; Elon Musk is the other.” One thing was different however, each had the stoic look of money, not the I’m better than you look, but the comfortable look of a wealth steward..... Read the article

lonely1In 1973, Peter Drucker stated in his book Management: Tasks, Responsibilities, Practices,“Management is not culture-free, that is, part of the world of nature. It is a social function. It is, therefore, both socially accountable and culturally embedded.”

Some thirteen years later, Tom Peters remarked in the article Managing As Symbolic Action: “It requires us, as managers, to get people to share our sense of urgency in new priorities; to develop personal, soul-deep animus toward things as they are; to get up the nerve and energy to take on the forces of inertia that bog down any significant change program.”

Yet, here we are in 2013 with organizational leadership models that continue to deny the social nature of organizations and wallow in inertia.

Our leadership practices remain authoritative. People are disengaged, distrusting and perhaps even disenfranchised.

According to the 2013 Edelman Trust Barometer, fewer than 20% of... 

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Senior folks have seen technology hucksterism too many times before to fall for hard sell, but equally more and more of them area becoming aware that, partly thanks to the internet, things are changing as never before. They know that they need to get their heads around what is happening – even if they decide that active engagement in it isn’t right for them or their organisations. – Euan Semple

After a presentation to the Conference Board of Canada’s HR Executives Forum, a senior VP told me that there was no way some kid was going to advise him on social media. However, he was was willing to listen to me, as I was in my fifties, seemed to understand his situation, and didn’t make him feel uncomfortable. I think there is a great need to teach old dogs new tricks, especially senior managers and executives – my generation.

For example, the project leader for a client of mine was suddenly laid off, after 15 years in the same job. His professional network consisted almost entirely of people in that company. They were mostly useless in helping him...

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Author: Harold Jarche Posted: November 01, 2013 501 views

Work is becoming predominantly social, collaborative & mobile. This mobile work requires mobile learning and a mobile workforce needs more flexible approaches in supporting learning. At the same time, a mobile workforce should have physical spaces that encourage conversations when nomadic workers do get together. With a mobile workforce, we cannot take for granted the hallway conversations of the last century, but should be optimizing our physical work spaces for conversations.

These conversations are necessary to help implicit knowledge be shared as explicit knowledge. As mobile workers become responsible for their own devices as well as their own learning, learning from colleagues gets even more important. Just look at the rise of video-conferencing.

Odds are again, if you’re a mobile professional you are probably doing more video calls lately than ever before — and far fewer, if any, are taking place in a “video room” or some other specialized broadcast facility. Instead, you’re likely doing it yourself, on a webcam built into your laptop or via a smartphone or tablet. It’s the way work is going to be done, increasingly, going forward. -Paul Kapustka in Mobile Enterprise 360

The increase in mobility will reinforce the need for openness...

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Author: Mark Fidelman Posted: February 03, 2013 1168 views

imageIn an article I wrote last year titled “Why Every Company Needs to be More Like IBM and Less Like Apple”, I compared the cultures of both companies and how over the past 25 years they had flipped: “Today’s Big Blue is the antithesis of Big Brother. It’s ‘Big Open’. A transparent, nimble, collaborative organization known more for listening and engaging customers than for dictating to them. While ironically, some say Apple now resembles Big Brother given their propensity for tight controls.”

That article and the number of follow on pieces written to support and rebuke my argument stirred up a heated debate that continues... Read the article