Tag: web 2.0
Author: Michael Fauscette Posted: April 09, 2012 1056 views _ Comments
When we talk about the impact of the social web, social business, social CRM, consumerization of IT...almost anything that has to do with the changing business environment, the topic that universally comes up is the change in people's expectations. This applies to employees, who want a user experience for the enterprise that is as "good" as their personal web experience and who want devices that provide the best and most modern functionality. For collaboration they are either provided modern people-centric tools by their company or they work around IT and use consumer tools that more completely meet their needs (although arguably not always the needs of the company when it comes to security and IP protection). The list goes on, and on and is both a great opportunity for business and a challenge for IT and older paradigms of "control" ... Read the article