Category: Consumerization

10 Easy Steps to Social Business, Steps 1-3 Infographic and roundup

If you have been following my series, 10 Easy Steps to Social Business, so far then hopefully you’ve gained an understanding of: Embedding social techniques into your business processes with some examples (more to come). The need for customization of your social business solution. Things to think about when preparing a Social Business Governance Plan. Many thanks for the kind feedback and comments I’ve received so far.  Steps 4 – 6 of the plan will be coming soon.  In the meantime let me keep you busy with my infographic which summarizes the first three steps:                        …

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Improving organizational communications

(Originally posted on Enterprise Strategies: http://enterprisestrategies.com/2012/09/26/improving-organizational-communications/) To help social business emerge from hype to mainstream adoption, it is important to demystify how social business improves people’s jobs. One area that social business can benefit across a wide range of areas inside of companies is the Communications Plan. Today, communications plans have wide application across many areas of business: Projects Programs Change Management Marketing Organizational Change (re-orgs) Crisis Communications Product releases What is a communications plan? According to Hieran Publishing a communications plan contains the following: What you want to accomplish with your communications (your objectives), Ways in which those objectives can be accomplished (your…

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New Study: Only 10 Percent of Employees are Engaged

I don’t like reading things like this, I really don’t.  But today I came across a report released by Modern Survey which found that we have a lot of work to do around engaging our employees.  Modern Survey isn’t the first firm to report low engagement numbers, Gallup and Blessing White (along with others) have all found low engagement rates within our organizations.  The questions, approaches, methodology, and data that all of these firms get is different but the trend and overall findings remains the same.  I don’t think we realize how crucial employee engagement within our organizations really is. Modern Survey…

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The Enduring Nature of Blogs and Blogging

Nora Ganim Barnes and her colleagues at the Center for Marketing Research at the University of Massachusetts Dartmouth have looked at business blogs for some time. In 2010 50% of the Inc. 500 had a corporate blog, up from 45% in 2009 and 39% in 2008.p Now in 2011, the use of blogging dropped to 37%. In contrast, they found, in a related study that blogs continued at the same 23% level in Fortune 500 companies. This has, in part, happen because of the rise of other social media that have taken over some of the function so blogs. However, blog remain…

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Collaboration and community skills are the new workplace skills

OK, these skills are not actually “new” –  they’ve always been present – but perhaps they have not always been as visible as they should have been, as Oscar Berg explains in The collaboration pyramid (or iceberg). But  as businesses transform into social businesses, the social workplace is going to become more and more reliant on these skills. I’ve been working with a number of organisations recently as they’ve been making the move “into social”, and one thing was clear, that “helping” their people didn’t require old-school training.  Of course, helping them how to use the technology could be partly approached in…

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Facebook in Asia (Quarter 1 2012): India Leads, Japan Continues to Surge

Facebook has over 850 million users worldwide. Out of that, a total of 194 million users are from Asia at the end of March 2012. Most of these users from the Southeast Asia region – 97 million or 54% of the total Facebook users in Asia. Some other observations on the latest Facebook in Asia statistics: In early February 2012, India surpassed Indonesia to become Facebook No. 1 Nation in Asia. Back in January 2011, India has 16.9 million Facebook users. Now, the country has over 45.9 million Facebook users. In addition to India, Japan has been growing impressively in the past 1 year or so. Japan started…

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