Category: Social Learning

The Digitization of Everything: Wearables Rising

Since the early days of computing, ever shrinking computers have been on a collision course towards human integration. The distinction between what is physical and digital continues to dissolve. Early stage prototypes are already allowing neurological signals to manipulate the physical world directly via the integration of molecular and atomic level components. Think it and it simply happens. The implications are profound. Not only are people and things being connected to the Internet, but previous “networks of one” are being splintered into their own thriving digital ecosystems. This pattern, started long ago, continues to propagate. To make this a bit more tangible, consider the…

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A roadmap for transition

There is general consensus in this part of the world that the modern enterprise is a broken structure. Dissatisfaction with employment runs high, even at a time when it is difficult for many to find a full-time job. Just one, of many, examples is a 2013 Gallup Report that shows that 70 percent of workers are disengaged from their work. The network era scares or confuses many people in positions of influence in large organizations. Having conversations about transparent processes and networked people actually working together to produce business value is like speaking a foreign language in most cases. Grant McCracken says that from…

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One Year Later and IBM’s Social Business is Still Superior to Apple’s

In an article I wrote last year titled “Why Every Company Needs to be More Like IBM and Less Like Apple”, I compared the cultures of both companies and how over the past 25 years they had flipped: “Today’s Big Blue is the antithesis of Big Brother. It’s ‘Big Open’. A transparent, nimble, collaborative organization known more for listening and engaging customers than for dictating to them. While ironically, some say Apple now resembles Big Brother given their propensity for tight controls.” That article and the number of follow on pieces written to support and rebuke my argument stirred up a heated…

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Is Social Business Dead?

Recently I’ve found myself reading a number of articles and blog posts decrying the untimely demise of the social business movement. So what do you think, has social for business run its course and now we should just move on, because there’s “nothing to see here”? Have businesses given it a good go and, finding no value, are they abandoning their efforts? Okay, right up front here, let me say clearly, social for business is not only not dead, it’s thriving and delivering lots of value to businesses! In fact, I believe that the changes associated with social business are…

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10 Easy Steps to Social Business, Steps 1-3 Infographic and roundup

If you have been following my series, 10 Easy Steps to Social Business, so far then hopefully you’ve gained an understanding of: Embedding social techniques into your business processes with some examples (more to come). The need for customization of your social business solution. Things to think about when preparing a Social Business Governance Plan. Many thanks for the kind feedback and comments I’ve received so far.  Steps 4 – 6 of the plan will be coming soon.  In the meantime let me keep you busy with my infographic which summarizes the first three steps:                        …

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12 features of supporting social collaboration in the workplace

I am often asked how to support social collaboration in the workplace. As I showed in my recent blog post, there are some big differences between learning in an e-business and learning in a social/collaborative business. So it is not just about adding new social approaches or social media into the training “blend”, supporting social collaboration is underpinned not only by new technologies but by a new mindset.  In other words, it means .. 1 – moving from a focus on organising and managing training (which includes e-learning and blended learning) FOR others, to helping  individuals and teams address their OWN performance problems….

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Mobile Work

I’m regularly trying to do two things: explore mobile capabilities, and get folks to think more broadly about how we can support performance in the organization.  I was asked to flesh out a proposed title for a stage at the upcoming mLearnCon, and thought about trying to map the 4C’s of mobile to the major categories of mobile work opportunities.  It’s a slightly different take than my previous meta-mobile post where I looked at performance support, formal learning, and meta-learning. In this case I’m looking at the 4 C’s by work categories.  I see augmenting formal learning as one, providing performance support as a second,…

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Collaboration and community skills are the new workplace skills

OK, these skills are not actually “new” –  they’ve always been present – but perhaps they have not always been as visible as they should have been, as Oscar Berg explains in The collaboration pyramid (or iceberg). But  as businesses transform into social businesses, the social workplace is going to become more and more reliant on these skills. I’ve been working with a number of organisations recently as they’ve been making the move “into social”, and one thing was clear, that “helping” their people didn’t require old-school training.  Of course, helping them how to use the technology could be partly approached in…

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Working Smarter: Organizing for diversity and complexity

I’ve been looking at ways to explain why social learning is so important for business today. It comes down to the fact that what we know and do inside our organizations is insufficient to address external complexity or to be innovative. In Leadership 2030, the Hay Group identifies six fairly obvious, but worth repeating, megatrends, all of which will require more innovative approaches to work: The balance of power is shifting to the East Climate change and scarcity of resources is a mounting problem The war for talent rages on Accommodating growing individualization, requiring more social workplaces Embracing people who are…

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