Learning and the KISS Principle

Our educational system is broken. This isn’t breaking news, of course, but what strikes me is that, while being more and more aware of the deep changes at work in our life, and of the necessity for the corporate world to adapt to the growing hyper-connected nature of our world, most “social business” discussions circle around ways to enhance operational mechanisms, and tend to ignore the real infrastructure these are built from. Can we really talk about trust, collaboration, or leadership, without considering seriously the social and psychological mold which conditions so many of our behaviors: education? From Socrates to…

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A Four Step Strategy to a Secure Mobile Enterprise

In a post on ReadWriteEnterprise, guest author Vijay Dheap, Mobile Security Strategist at IBM, outlines how organizations can effectively implement a mobile risk management strategy. Below is an exc erpt of the post, but for the full version please read: The Mobile Enterprise: 4 Steps To Keeping It Secure [Infographic] Security is a balancing act, especially when it comes to emerging technologies that promise to unlock massive business potential. Each new wave of change requires an enterprise to adapt its security posture, or risk being left behind – or exposed to unmanaged risk. Mobile is no different. Given the dynamic nature…

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One Year Later and IBM’s Social Business is Still Superior to Apple’s

In an article I wrote last year titled “Why Every Company Needs to be More Like IBM and Less Like Apple”, I compared the cultures of both companies and how over the past 25 years they had flipped: “Today’s Big Blue is the antithesis of Big Brother. It’s ‘Big Open’. A transparent, nimble, collaborative organization known more for listening and engaging customers than for dictating to them. While ironically, some say Apple now resembles Big Brother given their propensity for tight controls.” That article and the number of follow on pieces written to support and rebuke my argument stirred up a heated…

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The Path to Social Business

The path to becoming a social business, one which has a more engaged workforce, customer-base and supply chain, is one which ultimately leads to greater business success. What components, however, do you need to consider putting in place from a strategic standpoint? My graphic below attempts to put each of the components I feel any organisation should consider implementing or integrating into their social collaboration environment. The Path to Social Business (C) 2013 alanghamilton.com The blue cans at the bottom of the arrow are the silos of information your organisation already has in one shape or form. Working from right…

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Is Social Business Dead?

Recently I’ve found myself reading a number of articles and blog posts decrying the untimely demise of the social business movement. So what do you think, has social for business run its course and now we should just move on, because there’s “nothing to see here”? Have businesses given it a good go and, finding no value, are they abandoning their efforts? Okay, right up front here, let me say clearly, social for business is not only not dead, it’s thriving and delivering lots of value to businesses! In fact, I believe that the changes associated with social business are…

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Lean, Social Business and Schein’s 10 Dimensions of the The Learning Culture

This is a sequel of Edgar Schein Organizational Culture and Leadership review, focussing on the sole Chapter 20. In this chapter, the great man discuss Learning Culture and the Learning Leader. Schein shares Gary Hamel points of view regarding today’s market and economy : we have no idea what tomorrow’s world will be except that “It will be different, more complex more fast paced and more culturally diverse. This means that organizations, their leaders and all the rest of us will have to become perpetual learners.” Which somehow echoes what Mary Poppendieck said during Lean IT Summit 2011 : “In any industry nowadays, the fastest learner…

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What REALLY Matters Now? Beware of “Outlier Amplifiers”

Social Media, Big Data, Marketing Automation, and Mobile are the only things that matter now, and all the “cool kids” are heavily investing in gamification and customer experience initiatives. Of course none of the above are true, but if we are to believe the media around us, you’d think that if you’re not doing all or most of the above, you’re going out of business next year. It brings to mind the ridiculous valuations of the dot com bubble, or the real estate boom, or those that invested millions in CRM or ERP, only to see a negative return. Fueled by craze and…

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10 Easy Steps to Social Business, Steps 1-3 Infographic and roundup

If you have been following my series, 10 Easy Steps to Social Business, so far then hopefully you’ve gained an understanding of: Embedding social techniques into your business processes with some examples (more to come). The need for customization of your social business solution. Things to think about when preparing a Social Business Governance Plan. Many thanks for the kind feedback and comments I’ve received so far.  Steps 4 – 6 of the plan will be coming soon.  In the meantime let me keep you busy with my infographic which summarizes the first three steps:                        …

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Innovation, Complexity and Social Business – Part 1

Business Model Innovation as Wicked Problem This post is the first of a two-parts article on innovation and social business co-written with Ralph-Christian Ohr (@ralph_ohr) and cross-posted from collaborativeinnovation.org. We live in an age where emergent technologies continue to have massive effects on business and society. Rising complexity requires companies and economies to cope with increasingly interlocking systems. If we keep on considering systems in a traditional, isolated way, this would lead to a totally locked view of business. This new hyper-connected nature of information entails an unprecedented change in business and societal environments. One major consequence for companies is the imperative…

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